Shipping policy
At Noallie, each product is handcrafted in small batches to preserve freshness and quality.
For preorder items, please allow approximately 14 business days for production and fulfillment before your order ships.
Once your order has been fulfilled, you will receive a shipping confirmation email containing tracking information.
Shipping Times
Estimated shipping times after fulfillment:
- United States: 3–7 business days
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Delivery times may vary depending on carrier delays, weather conditions, or holidays.
Customers are responsible for providing accurate shipping information at checkout.
Noallie is not responsible for packages delivered to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, Noallie is not responsible for lost, stolen, or delayed shipments.
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged item(s)
- Photos of the shipping packaging
We will review the claim and provide a replacement or refund when appropriate.